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Members and Roles

The Members tab in your organization account allows administrators to manage team access and user roles.

User Management​

  • Add Member: Click the + ADD MEMBER button in the top right to invite new users to the organization.
  • Member List: Displays a table of all current members with their Avatar, Name, Email, and Phone number.
  • Remove Access: Click the Trash Can icon on the far right of a row to remove a member from the organization.

Organization Roles​

When assigning roles within the organization, you can choose between Organization Admin, User, and Client.

Feature / PermissionOrganization AdminUserClient
Access Organization Section✅➖➖
Create/Edit Licenses and Organizations✅➖➖
Block / Delete Users✅➖➖
Delete robot✅➖➖
Access Robot/Fleet Monitoring✅✅ (If Shared)✅ (If Shared, only as operator)
  • Organization Administrator: Has full access to organization settings, billing, and member management. They can also edit organization details like the name, logo, and allowed external domains.
  • User: Has standard access to robots and fleets but only if they were shared with him. Generally cannot change organization-level settings.
    • An Organization User only has access to robots and fleets if they are specifically members of them.
    • Their permissions on those specific robots/fleets are determined by their assigned role (Administrator, Developer, or Operator).
  • Client: Designed for external stakeholders or customers who need limited visibility.
    • Read-Only Access: Clients have read-only access to robots and fleets specifically shared with them.
    • Operator Permissions: A Client always has Operator permissions on any robot or fleet shared with them.
    • Restrictions: They cannot create new robots or fleets, nor can they access favorites, configurations, simulation, or the resource center.

Robot and Fleet Roles​

Permissions can also be granularly assigned at the specific robot or fleet level.

Note: Permissions on a robot are derived from the robot’s specific permission if it exists; otherwise, they are inherited from the fleet permissions.

Role Definitions​

  • Administrator: Full control over the robot/fleet, including managing members, changing settings, and deleting resources.
  • Developer: Can deploy configurations, upgrade agents, and access all robot tabs for monitoring and debugging.
  • Operator: Primarily for monitoring and basic operations like starting/stopping recordings or components.

Permission Matrix​

FeatureAdministratorDeveloperOperator
Access all robot tabs✅✅➖ (Monitoring only)
Deploy configuration✅➖➖
Upgrade agent✅✅➖
Rename / Change Description✅✅➖
Manage Members✅➖➖
Connect via SSH✅✅➖
Reboot Robot✅✅✅
Start/Stop Components✅✅✅
Start/Stop Recordings✅✅✅
Change License✅✅➖

Important Notes on Inheritance:

  • If you share a fleet with a user, robots in that fleet not currently shared with them will be shared using the fleet-level role.
  • If a user already has a specific role on a robot, that role remains unchanged even if the fleet role is different.
  • Organization Admins are automatically considered owners of all robots and fleets inside the organization.